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MealStack

Delete your MealStack account

For clients of practices that use MealStack. MealStack is operated by Workfile Solutions, a sole proprietorship of Navin Singh, Noida, India.

In the MealStack app

  1. Open the app and go to You.
  2. Tap Privacy and your data, then Delete account.
  3. Type DELETE to confirm. The app signs you out when it is done.

On the web

  1. Sign in to your practice's client portal.
  2. Open Profile and find Delete my data.
  3. Choose Delete my account and confirm.

By email

If you cannot sign in, email info@mealstack.io from the address on your account and ask us to delete it. We reply within 30 days, and usually much sooner.

What happens

  • Your access to every practice ends at once.
  • The app stops reading your health data, and your notifications stop.
  • Each of your practices receives a request to erase your records within 72 hours.
  • Your Workfile ID sign-in is deleted. If it is also used for something else, such as your own practice or a Workfile store, it is kept and you are told why.

What is kept, and for how long

Your practice is the data controller for your clinical records, so they stay with the practice until it acts on the erasure request; the law may require it to keep some records. If a practice does not act on your request, write to us and we will follow it up. A record of your consent and of your deletion request is kept for 7 years for compliance.

Data in Apple Health or Health Connect stays on your phone, under your control. To stop MealStack reading it, turn its access off in the Health app or in Health Connect.

To delete only what one practice holds, and keep your account, use Delete my data instead. The Privacy Policy explains your other rights.